Shipping & Returns


DELIVERY WORLDWIDE

We ship worldwide: a tax-free of -20% is applied to the posted price as soon as it is cashed, for delivery outside the European Union.

Each delivery is secure and if you buy in the European Union, you benefit from 14 days for a return.

DATE OF YOUR ORDER SHIPPING
from Monday to Friday before noon 12am, Paris CET * the same day
after noon 12am, Paris CET next business day
during a holiday
Saturday or Sunday the following Monday *
* except public holidays

Orders containing bulky or exceptional items are subject to a specific transport, for which we reserve the choice of carrier. In this case, except in cases of force majeure, these are usually dispatched within 2 working days after receipt of your payment.

We invite you to group your purchases in one order: we can not group separate orders. In this case, shipping charges apply for each of them.

Box sizes are appropriate and your items are properly protected. Special attention is paid to fragile objects.

Your order is prepared with care and love. Each delivery is secured, at each key step, from the deposit to the delivery, with a follow-up of routing as well as the reception by the obligation of presentation of your piece of identity and by the affixing of your signature on the proof of delivery.

FURST ships to 70 destinations!

Prices are expressed in euros, all taxes included and excluding customs duties.

For shipping outside the European Union, a tax-free of -20% is applied and deducted automatically from the price of the order, during the checkout. Customs duties remain your responsibility.

You may be responsible for import duties and taxes on your order depending on the country in which you reside. Unfortunately, we have no control over these charges or delays and can not predict what they may be. You can contact your customs office for more information. FURST can not be held responsible for any action and / or costs and / or taxes and / or delays due to the customs over which it has no control or authority.

World map of countries covered for delivery

For home delivery, we offer delivery methods "PREMIUM" in classical and "PRIORITY" in express.

The mode "PICKUP" relay point is also available for a majority of European Union territories.

METROPOLITAN FRANCE EUROPEAN UNION WORLDWIDE
PREMIUM 48h 2 to 7 working days * 4 to 11 working days *
PRIORITY next day before 13h or 18h 1 working day 1 to 5 working days *
PICK UP 48h 2 to 7 working days * UNAVAILABLE
* according to the destination

Modes of delivery "PREMIUM SPECIAL" et "PREMIUM OPTIMUM" may be the subject of separate consignments and / or an additional period of preparation when taking charge of the order, before shipment, due to its voluminous and / or exceptional nature.

A confirmation of shipment will be systematically sent to you by email with a tracking number of your package.

For all orders outside the European Union, customs duties may apply and are your responsibility.

After adding your product to the basket, estimate your shipping cost depending on the weight and destination of your order by accessing the following link at recap of your basket.

If you are located in the European Union, we offer a full refund on returned items. Unfortunately, you will have to pay the cost of return yourself. As long as the product is in the same condition as that in which it was sent, you will receive a full refund.

This grace period expires 14 days after receipt of the product.

Prior to any return, you must prevent our Customer Support.

A product order, which in one way or another has been customized or made for you to order or order, can not be canceled.

For any questions, contact our Customer Support.

We are only satisfied if you are.
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